Although several theoretical perspectives highlight the importance of listening, our field has largely neglected developing valid listening measures. The purpose of this article is to provide a conceptualization and measurement of one type of listening important to relational and individual well-being: active-empathic listening. Results from two studies provide evidence of the construction validity of a self- and other-report version of the Active-Empathic Listening Scale. The discussion focuses on directions for future research using this scale and for the need to develop additional measures that tap components of listening.
Credits to :
Graham D. Bodie / Assistant Professor in the Department of Communication Studies at Louisiana State University.
Read the paper: The Active-Empathic Listening Scale (PDF)